We collect only essential personal information that you provide us when signing up to play at Fair Go Casino. That includes:
This information is critical to enable us to process all of your transactions, including deposits, withdrawals, and claiming your winnings. We do not collect any unnecessary personal information, such as your star sign, favorite TV show, or other non-essential details.
Here’s why we collect your private information.
We use your contact information, such as email, to keep you informed of the latest news, promotions, contests, or bonuses that may be of interest to you. If by any chance you find such emails disturbing or bothering you, you can unsubscribe at any time with a couple of clicks.
We collect your personal details when you participate in a customer survey, allowing us to better understand your needs and preferences. This information helps us to enhance the design of our website, making it easier and more enjoyable for you to use.
We may also collect personal details to ensure we have the information needed to improve your gaming experience. This data may be used to analyze player traffic patterns and website usage in order to improve the design of our website, and we may also use your IP address to gather general demographic information and to diagnose any server or website issues.
Our advertising system may seem a bit confusing at first, but don't worry. We only log IP addresses to provide more precise advertising features such as language-specific banners, all for the benefit of our valued casino players.
We guarantee the confidentiality of the email addresses we collect from those who communicate with us via email, as well as any other information you share with the Fair Go team during the registration process.
Your email address will only ever be used to inform you of any software updates, promotions, or money transactions. We would never share your information with any third-party organization.
All personal details provided to us will only be used as intended, and will not be shared on our website or used for any further promotions, competitions, surveys, or mailouts unless specified by you. We hope this reassures you of our commitment to your privacy.
At Fair Go Casino, we take the privacy of our players very seriously. We ensure that all winnings and cashouts you claim remain 100% confidential.
All winning information is securely stored within our operating environment to prevent any third-party companies or organizations from accessing it - unless required by law, regulation, or a governmental or competent regulatory authority. We hope this reassures our casino players that their details are kept safe and secure.
If you haven’t found the answers to all of your questions above, please do not hesitate to contact our customer support team. We are always here to help and ensure that you have a safe and secure gaming experience at Fair Go Casino.