At Fair Go Casino, we strongly believe in and promote responsible gaming. Our priority is for you to have an enjoyable experience with us while keeping in mind that gambling is strictly for adults.
Online casino games should always be played with the aim of having fun, rather than as a means to generate income in the short or long term. Our real money games are designed to provide colorful and thrilling entertainment at their finest.
We take our players' welfare very seriously, and we have implemented various measures to assist you in controlling yourself as well as the time and money you spend at our casino. We also offer resources to identify the signs of problem gambling and provide contact details of authorized organizations in Australia that offer counseling and support to players who may need it.
Finally, we are dedicated to preventing underage gambling, and we encourage parents and caregivers to join us in this effort.
The fundamental principle of responsible gaming is to enjoy yourself without compromising your own well-being, or that of those who depend on you for emotional and financial support.
To practice responsible gaming, it is essential to be mindful of the resources you are spending at the casino, mostly time and money. This requires a clear understanding of your financial limits, and only gambling with funds that you can afford to lose without causing undue financial strain.
At Fair Go Casino, we have various self-help tools to assist you in gambling responsibly. If you have concerns about your gambling habits, we encourage you to take advantage of these tools.
Responsible gaming begins with good financial management. At Fair Go Casino, we recognize this, which is why we offer a simple and convenient way to set your own limits. You will only be able to deposit as much as you set daily or monthly.
To establish your deposit limits, all you need to do is to call or text our customer support team working around the clock. You can email them at support@fairgo.com, or through our on-site chat facility. Once you request a limit, we will promptly apply it to your casino account.
When determining your deposit limit, it's important to consider the amount of money you're comfortable spending on a daily or monthly basis. If you reach your limit, we'll notify you via email. If you need to make changes to your deposit limit or remove it altogether, simply reach out to our support team via email or, if you prefer, a chat, and we'll be happy to assist you.
Our goal is to ensure that you can enjoy playing at our casino while also keeping your financial well-being in mind. By setting limits, you'll protect yourself from overspending and be more responsible when gambling.
Sometimes it may be necessary to take a break from gaming. That's why we offer a self-exclusion mechanism, which allows you to temporarily freeze your account for a specified period of time.
The self-exclusion form is an agreement between you and Fair Go Casino, stating that you wish to be restricted from accessing the casino for a specific duration, whether it's a week, a month, a year, or even permanently.
To initiate the self-exclusion process, simply fill out and sign the self-exclusion form and return it to us. We will then freeze your casino account for the agreed-upon term. The account can only be reactivated once the term has expired, and the decision to reactivate the account will be reviewed by Fair Go Casino management.
If you or someone you know is exhibiting any of the behaviors listed below, it may be an indication of problem gambling and professional help may be needed:
Be especially aware of yourself or someone you know struggling with problem gambling, seeking professional help from a mental health provider or addiction specialist can also be beneficial. They can provide tailored support and treatment to address the root causes of the problem and develop a plan for recovery.
Additionally, it's important to reach out to trusted friends or family members for support and to create a safe and open environment to discuss the issue. Remember, problem gambling is a serious issue, but it is treatable with the right support and resources.
Some organizations to help prevent problem gambling:
Fair Go Casino treats responsible gambling with the utmost importance. By implementing age verification processes and requiring documentation before processing payouts, the casino is working to prevent minors from accessing its services and to ensure that players are who they say they are. These are important measures to encourage responsible and safe gambling.
As a parent or caregiver, you can also have conversations with your children about the very concept of gambling as well as all the risks it involves and the importance of responsible gaming.
Educating them about the potential harm that can come from excessive gambling and emphasizing the importance of setting limits and managing finances responsibly can help prevent them from engaging in underage gambling in the first place.
It's also important to monitor their behavior and check their online activity regularly to ensure they are not accessing online gambling sites.
As a responsible and ethical brand, Fair Go Casino is dedicated to providing you with the necessary self-help tools to ensure the gambling experience you truly deserve: safe and exciting.
If you believe that your gambling habits may have become problematic, our customer support team is here to assist you.
Our goal is to provide all the tools and resources such as deposit limits that we protect players with to help them take control of gambling habits. We want to ensure that no matter which game our guests are playing, they will get only positive and rewarding experience.
Remember to play responsibly, and always know when it's time to step away from the game.
